Overall, SK:N is excellent! I am very pleased with my laser hair removal and all members of staff are clearly very knowledgeable. I received my treatments at your Birmingham Bull Street centre and it was unfortunate as in my course I only had the same person on 3 occasions, but the first (Tara) and last (Jasmine) were absolutely excellent and had a great bedside manner and attitude! I only had one bad experience with Donna who completed my penultimate treatment and who I can only describe as unpleasant. Honestly that almost soured my opinion, but Jasmine brought it all back and I ended on a high note!!